Live Dispatching & Driver Tracking

TrackRoad live dispatching helps you save routes, dispatch drivers, and monitor delivery status updates in real time. Drivers update stops from a smartphone and dispatchers see progress instantly.

Best for: delivery fleets, field service teams, multi-stop routes, and operations that need real-time visibility.
Save Route button in TrackRoad route planner

1) Save your optimized route

After planning a route in the Route Optimization Tool, save it so drivers can follow the planned stop order and dispatchers can track progress.

  • Drivers see a structured list of stops
  • Dispatchers monitor progress and delays
  • Status updates become visible immediately
Driver marks stop as delivered using TrackRoad mobile interface

2) Drivers update delivery status from a smartphone

Drivers open the route on their phone and mark stops as visited or delivered while in the field. Updates sync instantly so dispatchers always see the latest status.

Tip: Real-time updates reduce phone calls and help you provide better customer ETAs.
TrackRoad real-time route tracking dashboard showing stop statuses

3) Dispatchers see real-time progress on TrackRoad

TrackRoad updates stop statuses instantly so dispatchers can see what’s complete, what’s pending, and where delays are happening. Use the Tracking Tool to monitor multiple vehicles at once.

  • Track multiple routes and vehicles in one dashboard
  • Identify delays early and respond faster
  • Improve service reliability and communication

FAQ: Live Dispatching

Common questions about driver tracking, delivery status updates, and dispatch workflow in TrackRoad.

What is live dispatching in TrackRoad?
Live dispatching lets you save optimized routes, assign them to drivers, and track route progress in real time. Dispatchers can monitor completed, pending, and delayed stops instantly.
How do drivers update delivery status?
Drivers open their route on a smartphone and mark stops as delivered or visited. These updates synchronize instantly so dispatchers see them immediately in TrackRoad.com.
Do status updates appear instantly?
Yes. When drivers mark a stop as delivered or visited, the update is reflected in the TrackRoad dashboard in real time.
Can I dispatch and track multiple vehicles at the same time?
Yes. TrackRoad supports multi-vehicle dispatching and allows dispatchers to track multiple routes simultaneously with real-time stop status updates across the fleet.
Do drivers need to install a mobile app?
In most workflows, drivers can access routes and update delivery status directly from a smartphone browser. TrackRoad may also support enhanced tracking options depending on your account.
What are the benefits of live dispatching compared to static routing?
Live dispatching provides real-time dispatching visibility into delivery progress, reduces phone calls between drivers and dispatchers, improves customer updates, and helps teams react faster to delays or route changes. Use the Tracking Tool to monitor multiple vehicles.

Ready to try live dispatching?

Optimize a route, dispatch your drivers, and track progress in real time — all from TrackRoad.